DETI’s Online Student Success Early Alert system has merged with the institution-wide Academic Alert.
Academic Alert allows instructors teaching all course modalities (i.e., in-person, hybrid, and online) to submit a form if a student is not academically performing at the level they should be in the course.
The Online Student Success team will continue to connect with students reported in UNG Online courses. Staff in tutoring, Supplemental Instruction, or academic coaching will connect with students reported in in-person and hybrid courses.
Student Success Alerts
The Student Success Alerts widget is found on the homepage of eLearning@UNG (D2L) and in each course homepage. Select the appropriate form to flag a student needing additional support.
Student Success Alerts Links
- Academic Alert: Submit this form if you are concerned about a student’s academic performance.
- See Something/Say Something: Submit this form to report a student, faculty or staff member who is exhibiting self-destructive or disruptive behaviors.
- Flight Support: Submit this form for non-academic concern about students’ general well-being.
Why use the Academic Alert form?
- Early and direct interaction with struggling students is proven to be effective for encouraging students to improve, be persistent, and have a successful semester.
- It allows us to be proactive and supportive in facilitating student retention through early detection and intervention.
- It provides us the opportunity to address students’ needs and guide them to appropriate UNG services.
Who can benefit from the Academic Alert?
Some of the most common reasons for submitting an Academic Alert for a student include:
- Needs additional academic support (e.g., tutoring, supplemental instruction, writing center)
- Course attendance and/or engagement concern (e.g., not attending/participating in class)
- Missed a major assignment/test (and/or low grades on assignments/tests)
- Technology challenges/barriers (e.g., internet access, hardware/software issues)
- Online Learning Assistance (e.g., D2L navigation, online learning readiness)
- Other
How does the Academic Alert work?
Click the Academic Alert link and complete the form. Selecting “UNG Online Course” signals DETI’s online student success advisors that a student is “at risk” and prompts our team to reach out to the student with support to assist them in being successful.
Instructors are cc’d on the initial email communications and kept in the loop throughout the process.
Students will be contacted through the following methods:
- Maxient letter/email (UNG’s incident tracking software)
- UNG email
- Text
- Phone call
Resources
Go to the Academic Alert form (maxient.com).