How to Use Smarthinking

Smarthinking provides free online tutoring in more than 150 subject areas for all UNG students (face-to-face and online). Many of the subjects have tutors available 24 hours a day, 7 days a week.

Student can request tutoring assistance by clicking the Free Online Tutoring link in their course in D2L and select Connect to Smarthinking.

D2L navigation bar with Free Online Tutoring link on right side of page
The Free Online Tutoring link is on D2L’s navigation bar in each course.

For Instructors

Instructors can take a proactive approach and refer a student (or students) to online tutoring. Smarthinking will then contact the student by email and offer assistance.

Instructors can require students to submit a written draft assignment for review by Smarthinking. The student uses the review to improve his or her assignment before submitting it for a grade.

The instructor will receive an alert from Smarthinking if the student needs immediate assistance.

The Smarthinking Dashboard for Instructors

Access Smarthinking by clicking the Free Online Tutoring link in his or her course in D2L and select Connect to Smarthinking.

There are four main sections on the Smarthinking dashboard:

1) Login as a Student: The instructor sees the Smarthinking interface as a student would see it.

Smarthinking Dashboard with four large navigation buttons (from top right clockwise) login as a student, review alerts, review student sessions and submissions, and refer students to tutoring
Instructor’s dashboard view (homepage) of Smarthinking.

2) Review Alerts for My Students’ Referred Sessions: The students’ essay alert reviews are posted here. Smarthinking also provides an overall view of the instructor’s class in 14 categories to help spot trends in the students’ submissions.

Some of the essay alert categories flagged by tutors include plagiarism, grammar, off-topic, wrong subject, difficulty understanding the topic, and inappropriate behavior or comments.

Smarthinking Alerts page contains student alerts in multiple categories
Click the Alerts link (left rail) in the My Session section. Use the export button (top right of page) to download the information.

3) Review My Students’ Referred Sessions and Submissions: Read students’ submissions and tutor comments.

4) Refer My Student(s) to Tutoring: Refer an individual student to Smarthinking or download the Excel spreadsheet template to submit a course roster. Smarthinking will email the student(s) and offer assistance.

The Excel spreadsheet template includes Course, term, Student First and Last Name, and Student Email.
Close-up of Smarthinking’s Excel (.csv) spreadsheet template.

Navigation Links

These links are available at the top of the Smarthinking section.

Dashboard: The homepage of the Smarthinking section.

Study Aids: Pre-Algebra, Algebra, and Geometry video lessons. Study resources, and links to additional content.

Support: Click the Contact Us link for live chat. Search the Smarthinking database or look over FAQs.

My Account: On the top left side under your name, click the gear icon to view and edit your profile and opt-in for text messages from Smarthinking. The bell icon provides links to session archives and alerts for student referrals. To the right of the bell icon is the logout link.

For Students

The Smarthinking dashboard is different than the instructor’s dashboard.

(PDF) Smarthinking Quick Start Guide for Students

The Smarthinking Dashboard for Students

The dashboard (homepage) of Smarthinking provides easy access to Smarthinking features with links across the top of the page. A graphic indicates how many minutes of tutoring time are available.

Dashboard (homepage) of Smarthinking as seen by students. Links to Writing Help, Tutoring, My Sessions, Study Aids, and Help are on the top
The dashboard (homepage) view of Smarthinking for students.

Students are provided with 600 minutes (10 hours) of tutoring. An email will be sent when nearing the limit. Contact UNG’s Online Student Success Advisors at to request additional time.

Student’s Account: On the top left side under the name, the student can click the gear icon to view and edit their profile and opt-in for text messages from Smarthinking, and a link to usage details. The add time link should be ignored (ask DETI for more minutes). The bell icon provides a list of scheduled sessions and archives of previous sessions. To the right of the bell icon is the logout link.

Writing Help

Submit My Writing or Career Documents: Writing practice is available here. A student can submit an essay or a draft for review. Smarthinking will also review résumés and creative writing assignments.

Student view of Smarthinking dashboard (home page)
Students will select the category (essay, grammar, nursing, business, etc.) and submit their written documents to a tutor here.

See Related Story: How to submit an essay to Smarthinking


Students can drop in to connect with a live tutor on core subjects 24/7. Not all subjects are available at all times. Make an appointment for a future tutoring session or change a scheduled session. Create a group whiteboard session and invite a tutor to join the session. Sessions typically last about 30-minutes.

Students can make an appointment with a career coach to improve job interview skills.

Student view of Smarthinking tutoring section
Student will select the type of tutoring (drop-in, scheduled, submit a question or group session) and the area of tutoring needed.

My Sessions and Submissions

See upcoming scheduled sessions and an archive of past sessions.

Smarthinking My Sessions page with archive of past sessions by date
Students will see an archive of their past tutoring sessions.

Smarthinking Tutoring Subjects

Not all subjects are available at all times for drop-in tutoring.

This is a partial list of available subjects. Visit Smarthinking’s website for more complete information.

Note: Log in to Smarthinking from your eLearning@UNG course. You cannot log in from the Smarthinking website.

  • MATHEMATICS: Algebra, Basic Math Skills, Bilingual Math (English/Spanish), Calculus (Single Variable), Geometry & Trigonometry, Statistics, Exponentials and Logarithms, Functions, Polynomials, Quadratics, Systems of Equations, and Differential Equations.
    • By appointment only: Multivariable Calculus, Discrete Mathematics, Linear Algebra, and Advanced Statistics.
  • BUSINESS: Accounting, Economics, Finance, and Individual Income Tax.
    • By appointment only: Payroll, Auditing, Corporate Tax, Government/Not-for-Profit Accounting, and Advanced Accounting.
  • SCIENCE: Biology, General Chemistry, Organic Chemistry, Human Anatomy & Physiology, and Physics.
  • SPANISH: Spanish Grammar, Spanish Writing Review, Spanish Pronunciation, Spanish History and Culture.
  • COMPUTER TECHNOLOGY: Introduction to Computer Science, Access, Excel, PowerPoint, Word, Illustrator, InDesign, Photoshop, Windows 7/10, Linux, C, C++, C#, Java, Python, SQL, Web Layout & Design, CSS, and HTML.
  • WRITING: Essay Review, Grammar, Organize and Cite Research, Resume/Cover Letter Review, LinkedIn Profile Review, Workplace Writing Review, Job Interview Prep and Coaching.
  • NURSING: Geriatrics, Medical-Surgical Nursing, Mental Health, Nursing Administration, Nursing Anatomy & Physiology, Nursing Care Plans, Pathophysiology, Nursing Pharmacology, Pediatrics, OB/GYN, Oncology, and Nursing Essays. Live nursing tutoring is only available Sunday through Friday, 8 pm – Midnight. Tutoring is available at other times by appointment.

See the full list of Nursing and Health Sciences topics offered by Smarthinking on

Technology Requirements

A computer with internet connection, up-to-date web browser with cookies and Javascript enabled is required. Be sure to disable all popup blockers.


Visit Smarthinking’s FAQ page for more information. Live chat is available.